IT that thinks like a partner · London & Home Counties law firms
The IT firm you'd actually want
at the partners' table.
Fee-earners stop losing afternoons to IT problems. Partners stop being blindsided by them. Ops teams know exactly where they stand.
A 10-minute call. If we're well-matched, we'll come to your office for a proper conversation.
Why Techsperience
Every IT firm fixes things.
We stay in the conversation when talk turns to the firm's direction.
Since 1999 we've been running technology for boutique professional firms — starting with the UK's first long/short hedge fund. Twenty-five years later, the principle is the same: a senior partner's time shouldn't be eaten by computer problems, and the IT firm running things should be involved long before something breaks.
That's the part of the work we put first.
What you get
Three things shift on day one.
Fee-earner time, protected.
A helpdesk your lawyers will pick up the phone to. Issues owned end-to-end, not bounced between tickets. The Friday afternoon billable hours your firm depends on are protected from the printer dispute and the misbehaving Word document.
A plan, not just a fix.
You stop discovering problems at the worst time. We score your environment against more than 150 standards every quarter, surface the gaps openly, and put the priorities on the firm's agenda — alongside budget, risk and roadmap, not on a separate IT ticket.
Audit-ready by default.
Cyber Essentials, SRA expectations, and an ISO 27001 path are baked into how we run your firm. Not a project we sell you when the next audit appears on the calendar.
How we work
Three layers,
on every client. Always.
Daily operations.
Tickets answered fast and owned end-to-end. The mailbox, the laptop, the printer — running quietly enough that nobody mentions IT in Monday's partner meeting. The unglamorous reliability layer that has to just work before anything else matters.
Technology alignment.
No quiet drift between annual reviews. We review your environment continuously against our standards, score the gaps openly, and bring the priorities forward long before they surface as a problem in a billing week.
vCIO partnership.
Budget, roadmap, risk — on one page, every quarter. The IT conversation happens with the people making the firm's other decisions, on a calendar slot a partner actually keeps.
What it looks like
Two firms.
Same Tuesday afternoon.
Without us
A thirty-lawyer London firm we never meet. It's 4:47pm on a Tuesday and a senior associate is mid trial-bundle when the matter-management system hangs — not crashed, just slow enough that nobody quite calls it a crisis. The IT provider, contracted on tickets, is "looking into it."
Three weeks later, a panel client asks for evidence of Cyber Essentials Plus. The renewal lapsed in March and nobody flagged it. The COO is fielding "did anyone deal with this?" emails. At the next partners' meeting, IT is on the agenda as a problem to discuss — not a function being run.
With us
Same firm, ninety days in. The matter-management server has been right-sized; the bundle opens. The helpdesk number is one the associate already has saved, and the call is taken by someone who knows the firm.
Cyber Essentials Plus is renewed three weeks early — a line item in the quarterly review, alongside spend, roadmap and risk, on a one-page summary the managing partner takes straight into the committee meeting. The COO already knows what's coming and what isn't. IT isn't on the agenda. It's on the calendar.
Where we work
Close enough to be
at your office when it matters.
We work with firms across London and the Home Counties — Surrey, Kent, Essex, Hertfordshire, Berkshire and Buckinghamshire. National managed-IT firms can't credibly promise to be in your reception by lunchtime. We can. That's why we drew the line where we did.
Why us, not just any MSP
We don't only run law firms' IT.
We live in the legal industry.
We build our own matter-management software for small firms — Clearmatter. We publish a free operations field manual for the people running small law firms — Operate Legal. Between us we've sat in on more intake calls, billing conversations, and SRA audit prep meetings than is healthy.
When we tell a managing partner that something will or won't work for their firm, we're not guessing. We're telling them what we've already watched happen.
Pricing
Pricing you can plan around.
Per user, per month — between £100 and £150 depending on complexity. Headline figures on the page, with the factors that move a firm within the range explained.
See pricing →